33000+
Payroll queries answered
30000+
Expert resources
13+ years
of Australian payroll expertise
WHY BERYL

Payroll expertise, any time you need it

Getting accurate answers to complex payroll questions has always been painful. Searching through legislation, interpreting awards, waiting for callbacks. All while the clock is ticking.

Beryl changes that. She combines APA's deep payroll expertise with advanced AI to give you reliable, plain English guidance, day or night.

 

She's not a search engine. She's not a generic chatbot. She feels like your most knowledgeable payroll colleague, always at her desk.
Secure & on-shore
Encrypted and stored in Australia, compliant with Australian privacy law.
Human backup
If Beryl's unsure, she escalates to a real APA payroll expert.
Curated, not generic
Built on APA's own knowledge base, not internet search.
13 years' expertise
Backed by Australia's payroll association, not a startup.
Winner
Australian AI Awards 2025, AI Innovator.
BUILT DIFFERENTLY

Not all payroll AI is created equal

When you're asking questions about payroll, where the answer comes from matters.
LEVEL 1
General AI
ChatGPT, Google or a general AI assistant. Trained on the whole internet, with no accountability for Australian payroll accuracy and no way to verify where an answer came from.
LEVEL 2
Payroll software AI
Built by a payroll software company, trained on their own platform and their own customer base. Useful, but limited to what that one system supports and shaped by that vendor's commercial interests.
 
LEVEL 3
Beryl
Built by the Australian Payroll Association. An independent professional body, with payroll experience . Beryl draws knowledge directly from Australian Payroll Association deep learning data sets including details on awards, Fair Work and ATO requirements.
Before you trust any AI payroll tool, ask one question: is it trained on a single vendor's customer base, or on genuine industry-wide expertise?

Beryl isn't just another AI chatbot

Most AI tools scrape the internet. Beryl is different. She's built entirely on APA's proprietary knowledge base using over 13 years of expertise covering awards, Fair Work Ombudsman requirements and ATO obligations, updated in real time.

She never sleeps and never stops learning.
WHAT YOU CAN ASK

Real payroll questions, real answers

No need to know the right legal terms, just ask like you would a colleague. Here's the kind of thing payroll professionals ask Beryl every day, and why the answer matters.

Ask a generic AI the same question you'd ask Beryl, and you'll usually get an answer. The question is whether you can trust it.

SITUATION GENERIC AI/GOOGLE SEARCH BERYL
"What's the difference between a redundancy payment and an ETP?"  Gives a general definition, often US or UK biased, with no reference to Australian legislation and no way to confirm it's current.  Answers in plain English, grounded in current Australian legislation and ATO guidance.
"How is long service leave calculated for a casual employee?"  May give an outdated or generic formula or apply the wrong state's rules without knowing which one applies to you.  Explains exactly how it's calculated under the relevant state legislation, step by step, so you can apply it correctly yourself. 
"Do I need to pay super on a bonus payment?"  A confident sounding answer with no source and no way to know if it reflects the latest ATO rules.  A clear answer based on current ATO guidance so you're acting on the latest rules, not outdated advice. 
TRUSTED BY PAYROLL PROFESSIONALS

What our members are saying

SIMPLE PRICING

One subscription. Unlimited payroll confidence.

A single Beryl licence gives you 24/7 access to Australia's most comprehensive payroll AI. No contracts, no hidden fees.

1 Beryl licence (single user)
Access via web, mobile and email
Members Update webinar library
Members Update article library
Monthly insights newsletter

 

BERYL PERSONAL AI ASSISTANT

$49.50
per month, per user
or $545 billed annually (save over $49)

Price includes GST • Cancel anytime

 

 

FAQS

Frequently asked questions

Here's what people ask about Beryl

Beryl is Australia's smartest payroll assistant. A secure, AI-powered tool that gives you fast, accurate answers to payroll questions, 24/7.

Through the web app, the mobile app or by email. Whatever suits how you work.
Anything payroll related. Awards and agreements, leave entitlements, super, terminations, long service leave, redundancy, payroll tax, compliance or general payroll legislation.

Ask naturally. Beryl works best if you supply her with the specific details of your scenario, the way you'd ask a colleague.

Yes. Beryl remembers the context of your conversation, so you can ask a follow-up or refine your question without starting over. For a new topic, we recommend starting a new chat thread.

From APA's own knowledge base of more than 30,000 payroll tickets and an extensive library of knowledge base resources. Beryl is also kept current with Fair Work Ombudsman and ATO guidance.

Beryl's knowledge base is reviewed and updated regularly by APA's payroll experts and her responses are checked daily by our subject matter experts to make sure her guidance stays accurate and current. She's never a "set and forget" AI. She's actively maintained by real payroll professionals.
Beryl isn't tied to one payroll system or one company's customer base. She's built by the Australian Payroll Association, an independent industry body, drawing on knowledge across the entire payroll industry, not just the practices of a single software vendor. That means her guidance isn't limited by what one platform does or doesn't support.
Beryl is built to know her limits. If she's not confident in an answer, she'll say so and escalate to a human payroll expert rather than guess. If your question crosses into HR, Finance or Legal territory, she'll let you know.
Beryl answers based on general legislation and award interpretation. If your question is specific to your organisation's own policies or enterprise agreement, it's best to check with your HR team or reach out to APA Helpdesk support.
Beryl focuses on Australian payroll compliance and legislation. She can't determine which award applies to a role, interpret enterprise agreements, advise on overseas payroll, verify your specific calculations or give HR, legal or tax advice. For these, she'll point you to the right resource, whether that's your HR team, a registered tax adviser or APA's Consulting or Helpdesk services.
Not quite, think of her as an addition. If you're a Professional Member with access to our APA Helpdesk, a Beryl licence gives your whole team instant access to payroll knowledge alongside your membership. Beryl is also available as a standalone single user licence for anyone who doesn't need phone or email support from the helpdesk.
Each Beryl licence is for one user. If you need access for multiple team members, you can purchase additional licences or explore our Professional Membership.
Your hub for everything else payroll. Our Member Portal houses fact sheets, templates, payroll news, award summaries, leave summaries, calculators and a library of recorded webinars. As a Beryl member, you gain access to our resource articles and webinar library. Our Professional Members gain access to the entire portal.
Yes. Every conversation is encrypted and stored securely here in Australia, in line with Australian privacy law.
You'll keep access until the end of your current billing period, and you can reactivate any time after that.
We're working on it. Integration options to connect Beryl with your existing payroll tools are in development. Contact us at info@austpayroll.com.au if you'd like to be kept in the loop.
Yes! Beryl was named Winner, AI Innovator (Accountancy Services) at the 2025 Australian AI Awards, presented by Momentum Media.
Technical Payroll Expertise Included in Membership
Allowances ✔️
Annualised salary ✔️
Annual Leave ✔️
Apprentices ✔️
Award interpretation ✔️
Backpayments ✔️
Bonuses’ commissions ✔️
Breaks/Meals Breaks ✔️
Contractors ✔️
Death of an employee ✔️
Directors fees ✔️
End of year obligations ✔️
Fringe Benefits ✔️
Foreign employment (inbound and outbound assignees) ✔️
Income statements ✔️
Leave Accruals (all leave types) ✔️
Leave payments (all leave types) ✔️
Long Service Leave ✔️
Minimum wages ✔️
Overpayments ✔️
Overtime ✔️
Pay Day/Pay Cycle ✔️
Pay rates ✔️
PAYG Withholding ✔️
Payslip/Record keeping ✔️
Payroll Tax ✔️
Personal/Carers Leave ✔️
Penalty rates ✔️
Parental Leave ✔️
Public Holidays ✔️
RDO/ADOs ✔️
Salary Packaging ✔️
STP reporting ✔️
Superannuation ✔️
Superannuation - OTE ✔️
Termination Payments ✔️
TFN Declaration ✔️
Termination - PILON ✔️
Termination – Redundancy ✔️
Termination – ETPs ✔️
Time off in Lieu (TOIL) ✔️
Wage Theft ✔️
Workers Compensation ✔️
Checking calculations e.g. calculation entitlements for timesheets, LSL, terminations, backpays etc. X
Completing calculations e.g. calculating entitlements for timesheets, LSL, terminations, backpays etc. X
Provision of legal advice X
Determining award coverage X
Determining an employees’ classification X
Employment contract advice X
HR advice (e.g steps to terminate an employee) X
New Zealand payroll queries X
Employee Share Scheme X
Complex Fringe Benefits and FBT X
System specific configuration or payroll processing advice X

Ready to stop searching and start asking?

Join the payroll professionals across Australia who get instant, trusted answers from Beryl, day or night.

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