From 13 April 2026, all Long Service Leave (LSL) claims must be submitted online through the SA Portable LSL Worker Portal.
This update is part of SA Portable Long Service Leave Community Service’s commitment to make the claims process quicker and easier for both workers and employers.
Why the Change
The new online process introduces a more efficient and user-friendly way to manage claims. By moving to the digital portal, SA Portable Long Service Leave Community Service is reducing paperwork and improving visibility from submission to payment.
What Payroll & HR Teams Need to Know
Please share this update with your teams so everyone is prepared for the transition.
If possible, please hold off submitting any LSL claims until 13 April 2026 while SA Portable Long Service Leave Community Service completes the system transition. If a claim needs to be submitted before that date, you can continue using the downloadable claim form currently available on the website.
For Workers
From 13 April, you'll be able to:
- Lodge your LSL claim directly through the Worker Portal
- Upload supporting documents securely
- Track your claim status from start to finish
- Receive notifications when a worker submits a claim for review
- Review and approve claims directly through your Employer Portal
- Step-by-step guide
- Short video walkthrough
- 16 April 2026, 11:00 am
- 21 April 2026, 1:00 pm
- 23 April 2026, 11:00 am
- 29 April 2026, 1:00 pm
For Employers
Employers will benefit from an improved review and approval process. You’ll be able to:
Support Resources
SA Portable Long Service Leave Community Service is developing a range of resources to help you navigate the new process, including:
Live Webinars: Get Started with LSL Claims Online
SA Portable Long Service Leave Community Service is also hosting a series of “Get Started with Long Service Leave Claims Online” webinars. Each session will cover the same content, simply choose the time that suits you best.
Webinar dates:
Click here to register your interest SA Portable Long Service Leave - Community Services - Contact Us. SA Portable Long Service Leave Community Service will send you the meeting link for your selected session.
Stay Informed
Latest news, guides, and video resources will be shared on the SA Portable LSL website and social media channels. A follow-up email will also be sent on 13 April 2026 to confirm that the new online claim system is live.
These updates from SA Portable Long Service Leave Community Service will make Long Service Leave claims easier, faster, and more secure, benefiting workers, employers and payroll teams across South Australia.
